Website profile Frequently Asked Questions

I am a member with a non member account. How can I convert it?
How do I change my password?
Can I change my username?
Can I add/change my listed qualifications online?
How can I change my home/work address?
How do I change my electronic and postal communication options?
Where is my avatar image?

I am a member with a non member account. How can I convert it?

Unfortunately it is not possible for you convert a non-member account to a member account online.

Please contact us online, or call our Member and Customer Services Centre quoting your IET membership number and registered user name.

How do I change my password?

If you are logged in

You can change your password via MyIET, My account, then click on the 'personal details' tab. Once you have entered and verified your new password, scroll down and click on 'update'.

The password must be at least eight characters long and be made up of simple letters – either upper case and/or lower case. It must also contain at least two numbers.

Use the update password button. (If you see an error message, please do read this as it explains the cause of the problem and recommended course of action. For example, the password form will reject entries that are too short and it will also reject entries that include punctuation marks, accented letters or other special characters).

If you are not logged in

If you are not logged in and you cannot remember your password, you can reset it by going to the reminder page. You will need to enter your registered email address and surname and check the 'I have forgotten my password' box. If you are an IET member you will also be required to to confirm your identity. Members also have the option to request a reminder to a different email address. 

A unique secure password reset link will then be sent to your registered email address, which you will need to use within 48 hours of receipt. When you use this link, a password reset page will open in your browser where you will be able to enter and verify a new password.

You will then be able to login with your user name and new password.

If you cannot access your registered email address in order to receive the password reset link email, please contact us.

Can I change my username?

Unfortunately, at present it is not possible for you to change your user name online. If you wish to change your user name, please contact us.

Can I add/change my listed qualifications online?

No. It is not possible to add/change your listed qualifications online. Please contact our Member and Customer Service Centre for assistance with this. 

How can I change my home/work address?

You can change your home and work addresses by logging into MyIET and updating details in ‘My account’.  You can also contact our Member and Customer Service Centre. (See also: Adding and amending addresses)

How do I change my electronic and postal communication options?

Once you have logged in to your ‘MyIET’, you can change your communications preference under the ‘My account’ section, and the type of information you receive under the ‘Interests’ section.

Please note that if you change your registered postal address it could take a few weeks before IET mail starts going to your new address as due to the size of the mailings, address labels are often printed some weeks in advance. Sorry for any inconvenience that this may cause. 

Where is my avatar image?

Avatars have been removed from the discussion forum.

This is because the IET has decided to retire the public profiles that formed part of MyIET and focus on providing online collaboration and networking in  Engineering Communities. Any avatar images that were managed as part of the public profile using MyIET have been removed from wherever they were displayed (as the method of uploading and maintaining them is no longer available).

Avatars already created in Engineering Communities are not affected.