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Topic Title: Triton Body Dryer
Topic Summary: Now replacing the 3rd pull cord within 9 months
Created On: 30 April 2010 05:37 PM
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 30 April 2010 05:37 PM
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deleted_1_kevin432

Posts: 151
Joined: 08 June 2008

Sorry if this is long winded!

I fitted a Triton Body Dryer & Triton shower 9 months ago Link Here, work consisted of running a new 10mm cable from the consumer unit to a 45Amp shower pull cord, from the pull cord to the body dryer and then from the body dryer to the shower.

The way the body dryer works is that the shower and body dryer can never run together because the body dryer has an internal switch to cut power to the shower if the body dryer is in use.

The client rang me after 6 months to say the shower pullcord had stopped working so i went out and replaced it. When i was there he explained he was on his 4th Body Dryer as they kept breaking and Triton kept going out and replacing them.

He called me back the following month to install some new sockets and whilst there he said Triton were coming out because the shower wasnt working. The Triton engineer turned up whilst i was still there and said there was only 9v at the shower and didnt know why so he left and told the client to get me to look at it. I spoke to him before he left and he said they were having issues with the body dryers - moisture was getting onto the PCB and causing them to malfunction so they've redesigned it and the new ones are coated to stop the moisture getting in.

Before i left i found the fault at the shower was because the body dryer had a supply of 240v going into the unit but only 9v was coming out - so another faulty body dryer.

Today the client rings me up and says the shower switch has stopped working - this is the 2nd one within 9 months! I'm going out Tuesday to have a look and replace it again. Hes now on his 5th Body Dryer in 9 months

Just wondering what you think could be causing the shower pullcord to break again? I made sure my connections were perfect last time!

When the Triton engineers are replacing the body dryers any chance they could be making poor electrical connections on the 10mm going in and out of the dryers which could lead to the pullcord over heating?

Body Dryer Specs:
Electrical
Nominal power N Nominal power
rating at 240V
9.0kW - (40A MCB rating)
Trickle current on OFF mode is 0.04A at 240V (9.6W) but is not isolated.
Minimum cross sectional area of supply cable is 6mm². Derating factors should always be taken into consideration when selecting cable size.
 30 April 2010 06:04 PM
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daveparry1

Posts: 8020
Joined: 04 July 2007

Are you using decent quality pull switches, eg MK or similar? I have found the cheaper ones don't last very well on electric showers, especially as some people leave the shower turned on and use the pull switch as the on/off switch!
Dave.
 30 April 2010 07:26 PM
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deleted_1_kevin432

Posts: 151
Joined: 08 June 2008

Could possibly be the make of pullswitch but i've never had any issues with them on any other job - i'll try installing an MK one on Tuesday to see if that makes a difference
 30 April 2010 08:33 PM
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peteTLM

Posts: 3755
Joined: 31 March 2005

How many times a day is the switch being operated?
Most pullswitches on showers only ever get turned off a few times in their lifetime. Not surprising with the force required to make most of them operate on the pullcord.
Does it last when its just left on? changing for an mk one a good choice as mentioned.

P

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Lack of planning on your part doesn't make it an emergency on mine....

Every man has to know his limitations- Dirty Harry
 30 April 2010 08:52 PM
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aligarjon

Posts: 4053
Joined: 09 September 2005

try to use a good quality shower switch with two securing terminal screws instead of just one (which seems to be the norm these days).
There is less chance of the screws working loose when trying to push back into the pattrace. 10mm isn't very flexible and can be difficult to get back some times without bending it. Gary

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Specialised Subject. The Bleedin Obvious. John Cleese
 30 April 2010 10:13 PM
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Zs

Posts: 3877
Joined: 20 July 2006

Kevin, does that body dryer go on the ceiling inside the shower cubicle?

If so then I am alarmed, and might have to put them in my manifesto for banning. I fail to understand how a blower with all those air holes (for outward blow) can be protected against ingress of major moisture/steam. Looks too scary for words. A 9kw fan heater? Blimey, my oven cooks golden steak pie on a 13A fuse.

And if so, could it be limescale deposits from the ingress of moisture? I say absolute tosh (polite of me) to extra laminations and protection...air holes out= water holes in.

If not in the shower cubicle, then wow I want one of those. Would help keep the body products on the body and the towels clean of extract of wild mango or whatever the latest jollop is.

I notice a remote control device? Curious, Does that fail along with the pull cord switch? Does it float around in the bath?

Personally, I doubt very much if anything you are doing is causing the problems. One call back to a badly tightened connection is enough for us busy people, you will not have done this several times.

Will you let us know what the outcome of this is please.

Zs
 01 May 2010 01:47 AM
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deleted_1_kevin432

Posts: 151
Joined: 08 June 2008

Originally posted by: aligarjon
try to use a good quality shower switch with two securing terminal screws instead of just one

The ones i've been using have 2 terminal screws - however i'll try an MK next.

Originally posted by: Zs
Kevin, does that body dryer go on the ceiling inside the shower cubicle?

I notice a remote control device? Curious, Does that fail along with the pull cord switch? Does it float around in the bath?


No it's sited outside of the shower cubicle, and yes it comes with a remote to turn it on and off and vary the speed and temperature (dont thing its designed to float in the bath lol but it looks quite waterproof). Dont think theres been any problems with the remote failing.

TBH it looks/sounds fancy, just stepping out of the shower and standing under it to dry yourself off but i wasnt that impressed and personally wouldnt get one - especially after seeing how many have broke - the Triton engineer said loads of OAP care homes are using them but Triton are still sorting out the bugs with them.
 01 May 2010 05:36 PM
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kaichung

Posts: 459
Joined: 02 December 2003

Shower pull cords are rubbish -they are the weak link in the circuit, judging from the number of failures people have encountered over the years.

Use a 63amp DP isolator switch (the sort made for consumer units etc) in a small din mount box instead, put it in the airing cupboard, and your problems solved!
 02 May 2010 06:07 PM
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stureid

Posts: 843
Joined: 28 November 2004

When the Triton engineers are replacing the body dryers any chance they could be making poor electrical connections on the 10mm going in and out of the dryers which could lead to the pullcord over heating?

If they did make poor connections then it would be those that overheated, not the tight connections in the isolator. I suspect that the isolator is just getting abused by the customer, they often think that you have to swing on them to operate them.

I must admit I've only ever installed one Triton body dryer and to my knowledge there have been no issues with it, but I wasn't overkeen on the machine or the big hole in the ceiling.

A company I subcontract for sells a lot of these - they seem to be popular and only need a 13A supply.

-------------------------
Regards
Stuart Reid
RED Electrical
http://www.redelectrical.co.uk
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